NAKIVO’s MSP Backup Software

Manage all data protection activities via a centralized web interface. The intuitive web interface reduces administrative complexity, and data protection activities can be carried out anytime, anywhere. With a bird’s-eye view of your tenants, you can quickly allocate data protection resources, including hosts, clusters, VMs and backup repositories.

NAKIVO’s solution makes it easy and secure to offload data backup and recovery tasks to your clients. Assign highly customizable roles with specific permissions to tenants and decide how and who can access the Self-Service Portal. Such ease of handing over routine tasks helps streamline your MSP backup administration processes and spare time for growing your customer base.

Tape is reliable and one of the least expensive backup storage. The solution supports LTO3 and later physical tape libraries as well as the AWS Tape Gateway virtual tape library (VTL). NAKIVO’s solution also offers end-to-end tape backup and cartridge management, policy-based backup copy to tape and tape backup scheduling.

With backups easily sent to the cloud, your clients’ data is always available and accessible even in a data-loss event. The NAKIVO solution enables direct backups to Amazon S3, Azure Blob, Backblaze B2 and Wasabi cloud, where you can make backups immutable for a specified duration. You can also use other supported S3-compatible storage platforms and enable immutability for backup data. This way your clients’ backup data is ransomware-proof and cannot be deleted, modified or overwritten by anyone, not even by the root user.

With the NAKIVO solution for MSP backup services, your clients can benefit from near-zero RTOs facilitated by instant VM recovery. Business-critical VMs can be booted directly from compressed and deduplicated backups without having to restore the source machine first. Once the VM is operational, it can be migrated to production for permanent use. This functionality is available out of the box without any additional setup on your part.

The instant granular recovery features offer your clients multiple ways of recovering deleted or corrupted files or application objects (Microsoft SQL Server, Exchange Server, Active Directory, etc.) Use the search box to find needed files and restore them to the original or a different location in seconds, regardless of whether your backup is stored locally, offsite or in the cloud. When choosing to recover files to the original location, all permissions are restored together with the files.

Configure complex workflows for different disruptions and trigger them with one click when needed. Or let your clients do this in their Self-Service Portal. NAKIVO’s solution enables users to configure automated failover to the replica on another site in seconds and then failback to the production site when the problem is solved.

Always at the forefront of backup automation, NAKIVO’s solution regularly introduces features to optimize your routine operations and reduce the likelihood of human error:

Send backups to a local Linux-based repository, a public cloud (Amazon S3, Wasabi, Backblaze B2, Azure Blob) or other S3-compatible storage platforms where they can be made immutable. Immutability protects data from changes and deletion, thereby preventing encryption of backup data by ransomware. With a backup copy at hand, you can quickly recover your data if ransomware blocks the production workloads.

Store backups and their copies in different locations to avoid a single point of failure and ensure that your clients’ data is recoverable in any data-loss scenario:

Delegate data protection activities via the Self-Service Portal, where tenants can edit and update their inventory, manage backup storage, tasks, groups, local users, and user roles. Tenants do not have visibility of or access to other tenants’ activities. Use role-based access control to determine what your tenants can do in the Self-Service Portal.

Create transactionally consistent backups and replicas of applications. Automatically verify that backups/replicas are usable for full VM and instant granular recoveries as soon as your tenants need them. The backup solution for MSPs runs a VM with networking disabled and takes a screenshot of the booted OS. Alternatively, the solution checks the availability of hypervisor tools installed on a VM.