Backup Solution for MSPs

NAKIVO Backup & Replication provides all the features necessary to deliver powerful and profitable backup-as-a-service offerings. Leverage the solution’s comprehensive data protection capabilities to protect your clients’ virtual, physical, cloud and SaaS environments. NAKIVO Backup & Replication offers all-in-one data protection, simple administration of multi-tenant environments and a per-workload pricing model.

Leading Brands Trust NAKIVO

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Features at a Glance

Advanced Multi-Tenancy

Advanced Multi-Tenancy

Create up to 1,000 isolated tenants and customize the interface to match your brand

Self-Service Portal

Self-Service Portal

Offload backup, recovery and replication tasks to tenants by configuring roles for users

Tenant Resource Allocation

Tenant Resource Allocation

Assign resources in your data protection infrastructure to your clients

All-in-One Data Protection

All-in-One Data Protection

Protect virtual, physical, cloud and SaaS environments of any size and configuration

Simple Administration

Simple Administration

Manage your tenants via an intuitive web-based interface with a comprehensive view of all your tenants

24/7 Support

24/7 Support

NAKIVO’s customer support engineers are available 24/7 for uninterrupted backup services

Why Choose NAKIVO Backup & Replication as the Backup Solution for MSPs

One Solution, Multi-Platform Support

NAKIVO Backup & Replication is an all-in-one backup, granular recovery, replication and disaster recovery solution for virtual, cloud, physical and SaaS workloads. The solution can protect VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Amazon EC2, Linux and Windows servers and workstations, Oracle Database and Microsoft 365 environments. The multiple deployment options allow you to install the solution on Windows, Linux or directly on a range of NAS devices. Once deployed, the centralized web interface provides you with fine-grained control over data protection activities and infrastructure resources.

Multiple Backup Destinations

As a managed service provider, you can offer your clients a variety of backup targets to meet all their data protection needs, storage requirements and budgets. With NAKIVO Backup & Replication, you can make sure your clients get all the functionality they need to implement the reliable 3-2-1 backup strategy. Backups can be stored on local storage, on file shares (CIFS, NFS), on tape (physical tape libraries and Amazon VTL), and in public clouds (like Amazon S3, Wasabi Hot Cloud Storage and Microsoft Azure), and on NAS devices. With a range of backup destinations, your clients gain maximum protection for their workloads and you deliver successful MSP backup services.

Versatile Recovery Options for Any Scenario

NAKIVO Backup & Replication gives you a wide range of recovery options to ensure swift recoveries in any data-loss event. The Flash VM Boot feature makes it possible to instantly boot VMware vSphere and Microsoft Hyper-V VMs from backups and migrate them to production for permanent use if necessary. In addition, the solution offers cross-platform VM recovery between VMware and Hyper-V environments. For files and application objects (in Microsoft SQL, Active Directory, Exchange, etc.), you can perform instant granular recoveries to the original or a custom location with just a few clicks. Moreover, you can perform physical-to-virtual (P2V) recoveries by instantly booting a VMware VM from a physical machine backup.

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Secure Connection to Remote Environments

NAKIVO Backup & Replication is a backup solution for MSPs that allows you to establish a secure connection to the remote IT infrastructures of your clients over a single port without having to establish a VPN connection with each client. With the Direct Connect feature in NAKIVO Backup & Replication, you can connect directly to your clients’ environments and manage their data protection activities, including performing backups/recoveries, add or managing backup repositories, etc.

VMware Cloud Director Backup

When using VMware Cloud Director as a cloud service delivery platform, MSPs need to make sure that client workloads are protected and recoverable if a data loss incident occurs. With NAKIVO Backup & Replication, you can easily back up VMware Cloud Director objects, such as vApps, individual VMs and vApp metadata to local storage, NAS, the cloud (Amazon S3, Wasabi, etc.). When needed, you can restore objects directly to the Cloud Director hierarchy.

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Powerful Performance Boosting Features

NAKIVO Backup & Replication has been designed with built-in tools for higher backup speeds, shorter backup windows and maximum storage savings. These powerful performance boosting features minimize the impact of data protection activities on core business operations. Network Acceleration reduces the amount of data transferred via your network. Global Deduplication ensures that only unique data is stored across a backup repository regardless of the protected platform. You can optimize backup traffic even further with LAN-free data transfer for virtual machine backups. In addition, the solution offers advanced integration with deduplication appliances like Dell EMC Data Domain (with DD Boost support), HPE StoreOnce (with Catalyst integration, NEC Hydrastor and Quantum DXi.

Leverage the Advanced Multi-Tenancy Architecture

With a single instance of NAKIVO Backup & Replication, you can create and manage up to 1,000 tenants. Completely isolated from each other, tenants represent your MSP backup clients. The solution’s multi-tenant mode also delivers flexible tenant resource allocation options. You can allocate resources in your data protection infrastructure, including hosts, clusters, VMs, Backup Repositories and Transporters, to tenants to meet their needs and manage their data protection activities. Tenants remain isolated and cannot access the environment and jobs of other tenants. To streamline the process of managing a large number of tenants, the MSP solution provides advanced backup scheduling and automation options.

Offload Backup and Recovery Activities

NAKIVO Backup & Replication helps you shift some of the data protection activities to your clients so that you can spend less time managing your MSP backup business and more time growing it. In the Self-Service Portal, tenants can manage their own backup, replication and recovery jobs. To control tenants’ access to NAKIVO Backup & Replication, use role-based access control (RBAC) to assign roles to tenants and customize permissions at broad and granular levels. You can give your tenants just enough access in the Self-Service Portal so they can perform their own backup and recovery tasks.

What You Get with NAKIVO Backup & Replication for MSPs

Simple Administration via a Web UI

NAKIVO Backup & Replication provides a centralized web interface for managing data protection activities for VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Amazon EC2, Linux/Windows servers and workstations, Oracle Database and Microsoft 365. The intuitive web interface reduces administrative complexity and allows performing data protection activities anytime, anywhere. With a bird’s-eye view of your tenants, you can quickly allocate data protection resources, like hosts, clusters, VMs, Backup Repositories and Transporters. The convenience brought by NAKIVO Backup & Replication is crucial to ensuring smooth functioning of your MSP backup business and reliable protection of your clients’ workloads.

Increased Operational Efficiency

NAKIVO Backup & Replication makes it easy and secure to offload data backup and recovery tasks to your clients. Once the necessary resources are allocated for your client’s environment and workloads are added to the inventory, you can use role-based access control (RBAC) to allow tenants to use the Self-Service Portal in NAKIVO Backup & Replication. By assigning highly customizable roles and granting specific permissions to your clients, they will be able to perform and schedule their own routine backup jobs and perform recoveries as needed. Such ease of handing over routine tasks helps streamline your MSP backup administration processes and allow you to focus on growing your customer base.

Long-Term Archival

NAKIVO Backup & Replication allows you to store backups on tape devices for long-term storage and archival purposes. The solution supports LTO3 and later physical tape libraries as well as the AWS Tape Gateway virtual tape library (VTL). NAKIVO Backup & Replication also offers end-to-end tape backup and cartridge management, policy-based backup copy to tape and tape backup scheduling. Not only is tape a reliable means of storing backups, but it is also the least expensive one. Further savings can be achieved through the reduction of space consumption enabled by the solution’s compression functionality.

Direct Backup to Cloud

NAKIVO Backup & Replication makes storing backups and backup copies in public clouds simple and efficient. The solution supports direct backups to clouds like Amazon S3, Microsoft Azure and Wasabi Hot Cloud Storage. With backups easily sent to the cloud, your clients’ data is always available and accessible. This way you know that your clients’ business operations are never disrupted by a data-loss event. In addition, NAKIVO Backup & Replication supports the native S3 Object Lock functionality. You can make backups stored in Amazon S3 buckets immutable for a specified duration. This way your clients’ backup data is ransomware-proof and cannot be deleted, modified, overwritten by anyone, not even by the root user!

Instant VM Recovery

With NAKIVO Backup & Replication as your solution for MSP backup services, your clients can benefit from near-zero RTOs facilitated by instant VM recovery. NAKIVO Backup & Replication allows recovering VMware vSphere and Microsoft Hyper-V VMs in mere seconds. Business-critical VMs can be booted directly from compressed and deduplicated backups without having to restore the source machine first. Once the VM is operational, it can be migrated to production for permanent use. Keep in mind that changes introduced to the running VM do not affect the backed-up version of the VM, which can come in handy for testing purposes. The functionality is available out of the box without any additional setup on your part.

Instant Granular Recovery

The instant granular recovery features in NAKIVO Backup & Replication offer your clients multiple ways of recovering deleted or corrupted files or application objects (Microsoft SQL Server, Active Directory, Microsoft 365 etc.). You can find the recovery point you need, use the search function to find the files and objects you want to recover, and restore them to the original or a different location in minutes. When choosing to recover files to the original location, all permissions are restored together with the files. The instant granular recovery options are available both over LAN and WAN. This means that you can launch recovery from local or offsite/cloud backups.

How to Make the Most of NAKIVO Backup & Replication for MSP Backup Services

Automate Routine Tasks

Always at the forefront of backup automation, NAKIVO Backup & Replication regularly introduces features allowing you to optimize routine operations. For example, you can create policy rules to automate the addition and exclusion of VMs to backup jobs. By creating policy rules based on VM name, size, tag, location and other parameters, you can ensure optimal data protection without having to track every change in your clients’ environments. Similarly, schedule backup jobs using the intuitive Calendar to ensure optimal use of network resources. In addition to driving down the cost of administration, the solution’s automation functionality leaves no room for human error.

Enable Global Deduplication

The deduplication of your customers’ backup data in a way that is simple, reliable and quick can help you reduce storage space requirements for VM backups. In NAKIVO Backup & Replication, all backups across a Backup Repository are deduplicated by default regardless of the protected platform. By excluding duplicate data blocks from backups, it is possible to achieve up to a 30-time reduction in storage space. If you are aiming for maximum efficiency in the utilization of disk space, NAKIVO Backup & Replication delivers advanced integration with deduplication appliances, such as EMC Data Domain (with DD Boost support), HP StoreOnce (with Catalyst integration), NEC NYDRAstor and Quantum DXi.

Offload Tasks to Tenants

NAKIVO Backup & Replication is a backup solution for MSPs that can be partially administered by tenants. The delegation of data protection activities is implemented via the Self-Service Portal, where tenants can edit and update their inventory, manage Transporters, Backup Repositories, jobs, groups, local users, and user roles. However, tenants do not have visibility of or access to other tenants’ activities. Use role-based access control to determine what your tenants can do in the Self-Service Portal. By offloading regular data protection activities to tenants, you can focus on other priorities key to growing your MSP backup business.

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Diversify Your Backup Targets

Store backups and backup copies in different locations to avoid a single point of failure and ensure that your clients’ data is recoverable in any data-loss scenario. NAKIVO Backup & Replication offers multiple data storage options: local storage, file shares (CIFS, NFS), public clouds (Amazon S3, Wasabi, Amazon EBS, Microsoft Azure), NAS appliances and tape. The choice of the right combination of storage options for a client will depend on the type of business, on the client’s data protection needs, RTOs, RPOs, among other factors.

Test Backups to Ensure Recoverability

NAKIVO Backup & Replication allows you to automatically verify VM recoverability. The backup solution for MSPs runs a VM with networking disabled and takes a screenshot of the booted OS. You can see the screenshot in the web interface or receive it to your inbox. Alternatively, NAKIVO Backup & Replication checks the availability of hypervisor tools installed on a VM – VMware Tools or Hyper-V Integration Services. The Instant Verification feature provides you with reliable means of ensuring that backups are usable for full VM and instant granular recoveries as soon as your tenants need them.

NAKIVO Backup & Replication Licensing

Choose the pricing model and software edition that works best for your business

Purchase a subscription license to start using NAKIVO Backup & Replication today as your solution for MSP backup services. The solution comes in three editions to help you meet all data protection needs: MSP Pro, MSP Enterprise and MSP Enterprise Plus. To provide you with the greatest degree of financial flexibility, several payment options are available for these editions.

The subscriptions are charged per workload/month with a minimum of 10 workloads per order. To save money, opt for annual workload commitments.

All MSP editions of NAKIVO Backup & Replication include 24/7 Support for you and your clients’ needs. Our highly-trained experts are always here to ensure you can provide uninterrupted data protection service to your clients.

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Why Download the Free Trial?

15 days
with no feature or capacity limitations
Office 365 backup Pricing

  • Deploy in two minutes. Get NAKIVO Backup & Replication up and running in just two minutes.
  • Protect multiple environments. Get hands-on experience with data protection for VMware, Hyper-V, Nutanix AHV, Amazon EC2, Windows/Linus physical machines, Microsoft 365 and Oracle Database.
  • Back up to NAS, cloud or tape. Store your backup data on NAS appliances, in the cloud (Amazon S3, Amazon EC2, Microsoft Azure, Wasabi) or on tape.
  • Instantly recover VMs, files and objects Recover items to original and custom locations with just a few clicks.
  • Automate data protection. Orchestrate core data protection activities and optimize your workflow with advanced automation features.
  • Save storage space. Achieve remarkable storage savings with incremental backups, global deduplication, compression and swap data exclusion.
  • Increase backup speed. Use LAN-free data transfer and network acceleration to increase backup speed.

Frequently Asked Questions

Is there cross-account access for tenants?

No. Under multi-tenant deployment, your tenants are completely isolated from each other. While tenants can perform a wide range of backup and recovery activities through the Self-Service Portal, they cannot access the environments and data protection activities of other tenants. The isolation of tenants allows you to ensure privacy and data safety for all customers.

How can I manage access to NAKIVO Backup & Replication?

You can restrict access to the solution using role-based access control. By assigning preset roles to users at the broad and granular levels, it is possible to facilitate administration while preventing accidental or malicious mismanagement. Create custom roles or choose from the following built-in roles: Backup operator, Recovery operator, Self-service administrator, Self-service user, and View only.

Can I check the status of my tenants?

You can get the aggregated view of your tenants in the Master Dashboard. The following information is instantly available to you: tenant statuses, names, logos, number of protected workloads and Microsoft 365 users. From the Master Dashboard, you can also search for tenants, apply filters to tenants and manage tenants.

Where can I store backups?

You can choose among several storage destinations for your clients’ backups: local storage, file shares (CIFS, NFS), NAS appliances, the cloud (Amazon S3, Amazon EC2, Microsoft Azure, and Wasabi or tape. Send extra backup copies to different storage destinations to provide an additional layer of security for your clients’ data.

How does licensing for Microsoft Office 365 data protection work?

NAKIVO Backup & Replication for Microsoft 365 is licensed on a per-user, per-month basis. With the license, you can manage data protection activities for Exchange Online mailboxes, OneDrive for Business files and SharePoint Online sites. The license comes with 24/7 Support and can be combined with any edition: MSP Pro, MSP Enterprise or MSP Enterprise Plus.

Can I manage resource allocation to clients?

Absolutely. NAKIVO Backup & Replication allows you to distribute resources between tenants. As a master administrator, you can manage the number of licensed workloads, transporters, backup repositories, and inventory items.

Does NAKIVO Backup & Replication offer security features for MSP backup services?

Yes. Assign preset roles to local and Active Directory users to manage their access to NAKIVO Backup & Replication. Furthermore, the solution supports 256-bit encryption for in-flight and at-rest data, turning your backups into a non-readable ciphertext.

What types of backup can I perform?

You can perform image-based, incremental, app-aware backups for VMware, Hyper-V, Amazon EC2, Nutanix AHV, Windows/Linux physical servers and workstations. The solution also supports SaaS backup for Microsoft 365 and backup for Oracle Database via RMAN. Incremental backups are implemented through VMware CBT, Nutanix CRT, Hyper-V RCT or a proprietary change tracking technology.

Can I reduce the size of backups?

Of course. NAKIVO Backup & Replication helps you optimize the storage space through incremental backups, Global Deduplication, and compression. The solution also skips swap files and partitions each time you back up a VM. When combined, these approaches allow you to achieve a marked reduction in the size of backups.

Can I try NAKIVO Backup & Replication for free?

Yes. You can see the solution in action with the 15-day Free Trial. The trial offers all the features available in NAKIVO Backup & Replication. Download and deploy NAKIVO Backup & Replication in just a few minutes to see how it can help you take your MSP business to the next level.

OneWorldDirect
“In NAKIVO Backup & Replication, we found a stable VM backup solution that lets us back up VMs faster and recover VMs in minutes, which is extremely helpful in order to keep our business operations available at all times.”
Steven Schmidt, System Administrator at One World Direct
Asia-Pacific
“With NAKIVO Backup & Replication, the university saved time and money, while gaining peace of mind. I now spend the majority of my time not on backup administration, but on other IT-related tasks.”.
Edwardson A. Pedragosa Jr., Network Administrator at the Asia-Pacific International University
Boise cascade
“NAKIVO’s fast VM backup and VM replication keep our critical VMs running at all times. If our VMware VMs failed, we would only need a couple of minutes to recover with VM failover and failback.”
Noel Peden, Applications Development Supervisor at Boise Cascade
Iemn
“With NAKIVO Backup & Replication installed on QNAP NAS, the backup is 2.5X faster! We found a professional solution that covers all our needs, saves money, and provides reliability.”
Mickaël Masquelin, IT Department Manager at the IEMN
MyoKardia
“With NAKIVO Backup & Replication, every hour that we save on VM backup administration can be translated into cost savings. NAKIVO Backup & Replication is resource-efficient in terms of installation and configuration. NAKIVO Backup & Replication is just what we needed.”
Samuel Riley, IT Manager at MyoKardia

Need Help?

NAKIVO’s Support Team is always here to help if you encounter any issues. If you need assistance:
  • Browse the online knowledge base, anytime and anywhere
  • Contact support via the chat in the product interface
  • Contact us by email
  • Give us a call

NAKIVO Forum

NAKIVO Community Forum is a valuable information resource where you can:
  • Share your ideas with tech experts and fellow users
  • Discuss the latest news and upcoming product releases
  • Ask and answer questions about NAKIVO Backup & Replication
  • Learn more about the software capabilities

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