Put Data Safety First
Never Miss an Update
Get the latest software updates with new functionality and patches. These updates are free with valid support and maintenance and can be installed as soon as they’re released. Updates include compatibility releases for the latest versions of supported platforms.
Uninterrupted Data Protection
With continuous access to technical support via in-product chat, by phone or by email, you ensure uninterrupted data protection. Our skilled tech engineers are always ready to resolve any issues promptly, helping you reduce downtime and increase operational efficiency. And for even swifter response times, upgrade from Standard Support to 24/7 Support.
Choose multiyear renewal plans for greater savings on subscription licenses and support and maintenance. With 2 to 5-year renewal options, you improve IT budgeting and forecasting. And most importantly, you free up the time spent on annual renewals and focus on other core activities.
To ensure that your rates are not affected by any future pricing changes, make the most of timely multiyear renewals. In addition, with early renewals, you get financial savings and avoid expired support and maintenance reinstatement fees.
Stay Ahead of the Curve
With valid support and maintenance, you’re always ready to upgrade to higher NAKIVO Backup & Replication editions at a moment’s notice. As your business needs change or you add new platforms to your operations, you have the flexibility to add functionality, such as Backup for Microsoft 365 or protection for Oracle Database via RMAN.
Never Miss an Update
Improve productivity by leveraging the latest technology in NAKIVO Backup & Replication. Make sure you don’t miss out on any features that could make your data safer, your operations smoother and your budget lighter. We are working continuously to integrate new technologies to bolster data safety and protect new platforms adopted in your business operations.
What Happens If I Don’t Renew?
Expired Support and Maintenance
Customers with expired NAKIVO Backup & Replication support and maintenance agreements automatically lose all access to:
- New NAKIVO Backup & Replication updates and patches: Customers will no longer benefit from free updates to the latest versions and new features and functionality.
- Technical support: Customers will no longer be able to receive assistance from NAKIVO technical support engineers.
Expired Subscription License
Customers with expired subscription licenses automatically lose access to their data protection jobs in NAKIVO Backup & Replication and can no longer back up and/or recover their data.
NAKIVO Renewals Policy
Read the NAKIVO Renewals Policy handbook to get answers to all your questions about renewing subscription licenses and support and maintenance for perpetual licenses.
This handbook covers:
- Types of licenses and renewals
- Renewal options
- Renewals automated notifications
- Channel Partner information
- Customer service
- And much more...
NAKIVO is a US-based corporation dedicated to developing the ultimate backup and disaster recovery solution. With 20 consecutive quarters of double-digit growth, 5-star online community reviews, 98% customer satisfaction with support and more than 16,000 paid customers worldwide, NAKIVO delivers an unprecedented level of protection for virtual, physical, cloud and SaaS environments.