NAKIVO Cuts Backup Costs by 40% and Decreases Backup Administration Time by 50% for Vodien

Business Challenge

Vodien Internet Solutions is a leading web hosting service provider in Asia that supports over 35,000 companies and 210,000 users. Vodien provides reliable and high-performance hosting solutions such as website and email hosting, servers, colocation, security and connectivity, all backed by 24/7 super support. The company constantly innovates new and better ways to improve reliability, protection and security. Data backup is one major component of their strategy to protect their clients' trust in them.

The virtual environment at Vodien runs web hosting services, which are powered by Linux and Windows Server operating systems. These servers host a variety of services, including web, e-mail, FTP, and many custom applications."VM backup, replication, and recovery are imperative functions for our business and customers," says Au Yong Tien Chee, VP of Infrastructure at Vodien Internet Solutions. "As a part of our business continuity plan, we provide daily VM backups for our customers and ensure that a disaster recovery strategy is in place."

Previously, Vodien relied on different backup solutions to protect their non-VMware services, however, as the company decided to move to the VMware platform, it was time to evaluate several VMware backup solution providers. Vodien wanted to find a backup solution that would fit well with its current usage model, while being cost-effective and reliable at the same time. "We wanted to find a backup solution that would correspond to our data protection strategy, as well as provide customized VM backup for different servers and satisfy specific customer requirements," says Au Yong.

Solution

While evaluating commercially available VMware backup solutions, Vodien came across NAKIVO Backup & Replication. Compared to the other backup solutions, NAKIVO Backup & Replication was praised for an excellent feature set and a flexible pricing model that suits managed service providers. "In contrast to other backup solutions that we have tested, the process of installing and configuring NAKIVO Backup & Replication is actually the simplest one. The ease of scaling out this backup solution is also a big plus. The web interface makes configuration much clearer and faster, with less mistakes," says Au Yong.

"With NAKIVO Backup & Replication, we are able to create VM backups on demand or on schedule and store backups locally or offsite, while VM replication provides the ability to create and maintain source VM copies on target ESXi hosts. NAKIVO Backup & Replication is designed to quickly and reliably back up and replicate VMware VMs, so that our customers can have 24/7 availability of their business functions," says Au Yong.

NAKIVO Backup & Replication provides Vodien with a variety of recovery options, including instant VM recovery and instant file recovery. "Flash VM Boot allows to restore a failed VM in minutes, and thankfully, we only performed a couple of such recoveries. Most of the time, we have been doing instant file recovery. Both features are easy to administer and allow us to work on restorations more quickly and efficiently," says Au Yong.

"NAKIVO Backup & Replication allows us to focus on providing our managed services to our customers, while at the same time, taking care of VM backup tasks. The software gives us a peace of mind, while improving our business productivity and granting greater value to our customers," says Au Yong.

Results

NAKIVO Backup & Replication provides Vodien with reliable VM backup and VM replication, along with instant recovery features. "If compare NAKIVO Backup & Replication to other non-VMware backup solutions that we have been using, NAKIVO Backup & Replication saved us approximately 50% on backup administration time because managing and administrating VM backup, replication, and recovery jobs has never been easier. Furthermore, NAKIVO Backup & Replication is priced very competitively, enabling us to provide a comprehensive backup solution to our customers, while saving approximately 40% on backup costs. Overall, we spend less time to manage backup services, while being able to customize backup and data retention plans to satisfy different customer requirements," says Au Yong.

Company Profile

Vodien Internet Solutions is a leading web hosting service provider in Asia, that provides hosting services such as website hosting, email hosting, server hosting, web security, and domain registrations. Established since 2002, Vodien services over 35,000 companies and more than 210,000 users, across different industries around the globe. With its focus on innovative engineering and on prompt, knowledgeable customer support, Vodien is able to deliver on both mass-market hosting solutions, as well as customised managed hosting services. For more information, visit www.vodien.com.