Beta 2 Program Terms & Conditions: NAKIVO Backup as a Service and NAKIVO Cloud Storage

Disclaimer: These Terms & Conditions (T&Cs) have been translated for your convenience using translation software. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. The official text is the English version of the T&Cs. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in translated T&Cs, refer to the English version of the T&Cs, which is the legally binding version and shall always prevail over the translated ones.

NAKIVO Backup as a Service (“NAKIVO BaaS”) is a cloud-based solution provided by NAKIVO that enables organizations to protect critical workloads without deploying or managing on-premises backup infrastructure. This service is designed to simplify data protection and recovery operations while supporting business continuity with minimal setup and maintenance.

NAKIVO Cloud Storage is a proprietary cloud storage service provided by NAKIVO that enables organizations to store backup data offsite in a secure, fully managed cloud environment. Designed to ensure backups remain protected, immutable and recoverable, independent of the production infrastructure.

NAKIVO is conducting a Beta 2 Program (the “Program) to evaluate and improve NAKIVO BaaS and the NAKIVO Cloud Storage prior to general availability. As part of the Program, selected participants are granted early access to the solutions and invited to test their functionality and provide feedback based on their experience.

Eligible participants who complete the Beta 2 Program requirements may receive Amazon eGift Cards as a token of appreciation for their time and effort, subject to the conditions outlined below.

Please read the following terms and conditions before participating in the Program. By participating in the Program in any manner, you acknowledge that you accept these terms and conditions (the “Terms and Conditions”). If you do not agree with the Terms and Conditions, do not participate in the Program.

By participating in the Program, you agree to abide by the General Early Access Release (EAR) Terms and Conditions at https://www.nakivo.com/resources/releases/general-ear-terms/ and the NAKIVO Privacy Policy at https://www.nakivo.com/support/privacy-policy/ (the “Privacy Policy”). If you do not agree, do not participate in the Program.

1. PROGRAM DURATION

Duration: 2 weeks

2. ELIGIBLE PRODUCTS

The following products are eligible for the Program:

  • 1. NAKIVO Backup as a Service (NAKIVO BaaS).
  • 2. NAKIVO Cloud Storage

    • 3. ELIGIBLE PARTICIPANTS

    Anyone aged 18 or over is eligible to participate in the Program. Participation is limited to one (1) employee or representative per company. Eligibility will be determined by NAKIVO at its sole discretion, whose decision shall be final and binding.

    4. PROGRAM REQUIREMENTS

    To qualify for an Amazon eGift Card, eligible participants must complete the steps required below within the Program period:

  • 1. Sign up for the NAKIVO BaaS Beta 2 Program.
  • 2. Go to your inbox and click the email verification link.
  • 3. Once verified, you are redirected to your NAKIVO BaaS environment, where you can proceed with the required steps below.

  • 4. Complete the Core Steps 1–11 (for a $100 Amazon eGift Card)

    a. Access your dedicated NAKIVO BaaS environment.

    b. Connect your infrastructure to the NAKIVO BaaS environment.

    c. Run backup and recovery jobs to both NAKIVO Cloud Storage and your local storage.

  • 5. Complete the Bonus Steps 12-14 (for an extra $50 Amazon eGift Card)

    a. Run backup and recovery jobs for Microsoft 365 items to NAKIVO Cloud Storage.

  • 6. Send a support bundle documenting your results to support@nakivo.com.
  • 7. Fill out a short survey to share your testing feedback.

    • Core steps
    Step 1: Register for NAKIVO Backup as a Service (BaaS) Beta

    1. 1. Click the registration page: https://www.nakivo.com/resources/releases/baas-beta/
    2. 2. Fill in the registration form using your business email address.
    3. 3. Click REGISTER FOR BETA to submit your form.
    4. 4. Verify your email address by clicking the verification link sent to your inbox.
    5. 5. Wait to be automatically redirected from the verification page to your NAKIVO BaaS environment to start testing.
    6. 6. Check your inbox for a confirmation email containing NAKIVO BaaS access details.

    Expected Results

    1. 1. A verification email is instantly sent to the provided email address.
    2. 2. You will be redirected to the NAKIVO BaaS login screen within one minute.

    Step 2: First Login to NAKIVO Backup as a Service (Beta)

    1. 1. After successful verification (Step 1), wait to be automatically redirected to the NAKIVO BaaS login page. (Alternatively, access the environment using the link provided in the confirmation email.)
    2. 2. Review the End User License Agreement and accept the terms and conditions.
    3. 3. Enter your Username as specified in the confirmation email (your email address).
    4. 4. Enter the Password created during registration.
    5. 5. Select the I agree to the End User License Agreement checkbox.
    6. 6. Click LOG IN.

    Expected Result

    You are successfully logged in to your NAKIVO BaaS environment. A short onboarding guide is displayed in the information dialog to help you get started.

    Step 3: Set up the Direct Connect Transporter for NAKIVO BaaS (Beta)

    1. 1. From the Overview Dashboard, navigate to Settings > Nodes.
    2. 2. Click Download and select the Direct Connect Transporter package for either Windows or Linux.
    3. 3. Create a Direct Connect User by following the UI steps.
    4. 4. Install the Direct Connect Transporter on the chosen operating system and create a Master Password.
    5. 5. After installation completes, from the Overview Dashboard, click Settings > Nodes.
    6. 6. When the newly-installed Direct Connect Transporter appears, click Accept to establish the connection.

    Expected Result

    The Direct Connect Transporter is successfully connected to your NAKIVO Backup as a Service environment.

    Step 4: Set up the Inventory for NAKIVO BaaS (Beta) using the Direct Connect Transporter

    1. 1. From the Overview Dashboard, navigate to Settings > Inventory.
    2. 2. Click the (+) button to add a new inventory item.
    3. 3. Under Platform, select Virtual.
    4. 4. Under Type, choose one of the following options to conduct the test:

      a. Select a VMware vCenter or ESXi host, Microsoft Hyper-V host or cluster or Proxmox VE host or cluster.

      b. Provide the credentials and connection parameters.

      c. Click Use Direct Connect and choose the Direct Connect Transporter configured in Step 3.

      d. Click Finish.

    Expected Result

    VMware/Hyper-V/Proxmox VE is successfully added to the NAKIVO BaaS Inventory.

    Step 5: Set up a Local Repository for NAKIVO BaaS using the Direct Connect Transporter

    1. 1. From the Overview Dashboard, navigate to Settings > Repositories.
    2. 2. Click the (+) button and select Create new backup repository.
    3. 3. Configure the repository:

      a. Under Type, select Local Folder.

      b. Under Name & Location, select the Direct Connect Transporter created in Step 3 as the Assigned transporter and specify the desired Path to the local folder.

      c. Under Options, set the repository settings as needed and click Finish.

    Expected Result

    The Local Repository is added successfully and appears in the Repositories list.

    Step 6: Run a VM Backup Job (VMware, Hyper-V, or Proxmox VE) in NAKIVO BaaS (Beta)

    1. 1. From the Overview Dashboard, navigate to Data Protection.
    2. 2. Click the (+) button and select Backup for VMware, Backup for Hyper-V or Backup for Proxmox VE.
    3. 3. Configure the backup job:

      a. Under Source, select the VM(s) you want to back up.

      b. Under Destination, select the Local Folder repository created in Step 5.

      c. Set the job’s Schedule and Options as you need, then click Finish & Run.

    Expected Result

    The backup job runs successfully with backup objects and recovery points appearing in the local repository.

    Step 7: Run a File Recovery Job (VMware, Hyper-V, or Proxmox VE) in NAKIVO BaaS (Beta)

    1. 1. From the Overview Dashboard, navigate to Data Protection.
    2. 2. Select the Backup created in Step 6 (under Backup Jobs).
    3. 3. Click Recover > Individual files and configure recovery details:

      a. Under Backups, select a recovery point from the right pane.

      b. Under Recovery Method, select Download to the browser or send via email.

      c. Under Files, select some files to recover.

      d. Under Options, choose Download as the Recovery type.

      e. Click Recover and wait for the ZIP file to be downloaded.

    4. 4. Verify that the recovered files are correctly downloaded and accessible.

    Expected Result

    The selected files are recovered successfully.

    Step 8: Run a Full VM Recovery Job (VMware, Hyper-V, or Proxmox VE) in NAKIVO BaaS (Beta)

    1. 1. From the Overview Dashboard, navigate to Data Protection.
    2. 2. Click Recover > Full Recovery for Proxmo VE, Full Recovery for Hyper-V or Full Recovery for VMware and configure recovery details:

      3. a. Under Backups, select the Backup job created in Step 6 and choose a recovery point from the right pane.

      b. Under Destination, configure the Container, Storage and Network settings.

      c. Under Options, set the recovery job settings as needed and click Finish & Run.

    3. 3. Wait for the VM(s) to be recovered.

    Expected Result

    The VM(s) is recovered successfully.

    Step 9: Run a second Backup Job (VMware, Hyper-V, or Proxmox VE) to NAKIVO Cloud storage

    1. 1. From the Overview Dashboard, navigate to Data Protection.
    2. 2. Click the (+) button and select Backup for VMware, Backup for Hyper-V or Backup for Proxmox VE.
    3. 3. Configure the backup job:

      4. d. Under Source, select the VM(s) you want to back up.

      e. Under Destination, select NAKIVO Cloud storage.

      f. Under Schedule, set up a daily schedule for the job to run automatically (e.g., select “Daily” and set your preferred time). Set Keep backups for at least 10 days.

      g. Under Options, configure Full Backup Settings to run at least one full backup.

      h. Configure the remaining Options as needed, then click Finish & Run.

    Expected Result

    A second backup job runs successfully with backup objects and recovery points appearing in NAKIVO Cloud storage.

    Note: During Beta testing, NAKIVO Cloud Storage is integrated into NAKIVO Backup as a Service by default.

    Step 10: Run a File Recovery Job (VMware, Hyper-V, or Proxmox VE) in NAKIVO BaaS (Beta) from NAKIVO Cloud storage

    1. 1. From the Overview Dashboard, navigate to Data Protection.
    2. 2. Select the Backup created in Step 9 (under Backup Jobs).
    3. 3. Click Recover > Individual files and configure recovery details:

      4. a. Under Backups, select a recovery point from the right pane.

      b. Under Recovery Method, select Download to the browser or send via emails.

      c. Under Files, select some files to recover.

      d. Under Options, choose Download as the Recovery type.

      e. Click Recover and wait for the ZIP file to be downloaded.

    4. 4. Verify that the recovered files are correctly downloaded and accessible.

    Expected Result

    The selected files are recovered successfully.

    Step 11: Run a Full VM Recovery Job (VMware, Hyper-V, or Proxmox VE) from NAKIVO Cloud storage

    1. 1. From the Overview Dashboard, navigate to Data Protection.
    2. 2. Click Recover > Full Recovery for Proxmo VE, Full Recovery for Hyper-V or Full Recovery for VMware and configure recovery details:

      3. a. Under Backups, select the Backup job created in Step 9 and choose a recovery point from the right pane.

      b. Under Destination, configure the Container, Storage and Network settings.

      c. Under Options, set the recovery job settings as needed and click Finish & Run.

    3. 3. Wait for the VM(s) to be recovered.

    Expected Result

    The VM(s) is recovered successfully.

    Bonus steps
    Step 12: Adding a Microsoft 365 Account

    1. 1. From the Overview Dashboard, navigate to Settings > Inventory and click + to add a new item.
    2. 2. On the Platform tab, select SaaS and click Next.
    3. 3. On the Service tab, enter a Name for the account and select the Microsoft 365 Services to back up:
      • Exchange Online
      • OneDrive for Business
      • Exchange Online Groups
      • SharePoint Online
      • Teams
    4. 4. Provide the credentials and click Next.
    5. 5. Under Configuration, choose either Automatically register a new Azure AD application or Use an existing Azure AD application and click Proceed.
    6. 6. Under Authentication, fill in the required fields and click Finish to add the Microsoft 365 account to the inventory.

    Expected Result

    The Microsoft 365 account is added successfully to the inventory.

    Step 13: Creating a Microsoft 365 Backup Job

    1. 1. From the Overview Dashboard, navigate to Data Protection.
    2. 2. Click the (+) button and select Backup for Microsoft 365.
    3. 3. At the Source tab, add a mailbox(s), OneDrive(s), site(s), or team(s) for backup.
    4. 4. At the Destination tab, select NAKIVO Cloud storage as your repository.
    5. 5. Configure the Schedule and Retention settings.
    6. 6. Complete the Options step and click Finish & Run to run the job.

    Expected Result

    The backup job runs successfully.

    Step 14: Creating a Microsoft 365 Object Recovery job

    1. 1. From the Overview Dashboard, navigate to Data Protection.
    2. 2. Click Recover > Object recovery for Microsoft 365 and configure recovery details:

      a. Under Backup, select the backup job created in Step 13 and choose a recovery point from the right pane and click Next.

      b. Under Recovery Account, select the account you want to restore the data to from the Account drop-down list and click Next. (Make sure the recovery account is pre-added to the inventory)

      c. Under Objects, select the items you want to recover and click Next.

      d. Under Options, specify the Recovery Type to either the original location or to a different account.

      e. Choose the Overwrite behavior and click Recover.

    3. 3. Wait for the item(s) to be restored to the specified account.

    Expected Result

    The item(s) is recovered successfully.

    5. ADDITIONAL CONDITIONS

    • Participation in the Program is limited to one employee or authorized representative of a company.
    • You must use your business email address to register for the Beta 2 Program, send the support bundle, and complete the survey.
    • You must submit the support bundle before the Program end date.
    • You must fill out the survey before the Program end date.
    • All questions in the survey must be answered.
    • The information provided in the survey must be correct and accurate.
    • You agree that a NAKIVO representative may contact you in order to clarify the information provided in the survey.

    6. eGIFT CARDS

    • Depending on the region, Eligible Participants who complete the eleven Core steps may receive a $100 Amazon eGift Card or equivalent value €85 Amazon eGift Card, or a £80 Amazon eGift Card.
      • Eligible Participants who complete the three Bonus steps (12-14) may receive an additional $50 Amazon eGift Card or equivalent value €45 Amazon eGift Card, or a £40 Amazon eGift Card.
    • Amazon eGift Card(s) shall be sent to Eligible Participants who have completed all applicable Program Requirements within two weeks from the Program End Date.
    • The number of Amazon eGift Cards available for this Program is limited to 100, allocated as follows:
      • For Core steps: 75 x $100 Amazon eGift Cards (or equivalent value).
      • For Bonus steps: 25 x $50 Amazon eGift Cards (or equivalent value).

    7. Information submitted

    You hereby grant NAKIVO and its affiliates an irrevocable, worldwide, perpetual license to use your survey responses in connection with improving, marketing, and/or selling NAKIVO’s products. Except as otherwise set forth herein, use of the information submitted in the Survey is governed by NAKIVO’s Privacy Policy.

    8. MISCELLANEOUS

    In addition to the Terms, by participating in the Program, you agree that:

    • NAKIVO reserves the sole right to establish and interpret the terms of the Program.
    • NAKIVO reserves the right of refusal of any claim that, in the sole judgment of NAKIVO, does not meet the requirements or specifications outlined herein for Program eligibility and participation.
    • NAKIVO expressly disclaims any and all liability relating to the results of any of its marketing plans or programs.
    • The offer is limited to one request for Eligible Product per Eligible Participant (including its affiliates as defined in the Terms).
    • NAKIVO reserves the sole right to revise or cancel the Program at any time, for any reason, and without further notice.
    • The Program is subject to applicable laws and regulations and void where prohibited.
    • The Program is available worldwide.
    • The Program cannot be combined or cumulated with any other NAKIVO offers, promotions, campaigns, or sales programs, if otherwise not determined by NAKIVO.
    • Your Content collected, stored, or processed by NAKIVO during the course of the Program will be permanently deleted after Program closure.

    9. DISCLAIMER

    Amazon.com is not a sponsor of this Program. Except as required by law, Amazon.com Gift Cards cannot be transferred for value or redeemed for cash. Gift Cards may be used only for purchases of eligible goods on Amazon.com or certain of its affiliated websites. For complete terms and conditions, see www.amazon.com.