NAKIVO Saves Time on IT Administration for a Software Company

Crossinx, a software company in Frankfurt, Germany, protects Microsoft Hyper-V VMs and physical servers with NAKIVO Backup & Replication and saves time on IT administration.

Business Challenge

Crossinx is a fintech company and the leading German service provider for financial business collaboration. The company provides digitalization for financial and business processes for more than 350,000 companies. Based on their own network, Crossinx offers flexible and scalable solutions for e-invoicing, EDI, and supply chain finance. Customers and their business partners use Crossinx services in more than 50 countries worldwide – regardless of existing IT infrastructure and company size.

Crossinx has an IT infrastructure that consists of 1 site, 7 physical servers, and 20 virtual machines. Virtual machines fulfill the functions of Microsoft Active Directory controllers, web servers, file servers, and test environments. Crossinx needs to protect their data and applications to meet internal information security requirements as well as their customers’ requirements. The IT infrastructure plays a significant role when it comes to development and product processes inside the company. In case of data loss, further development of their products and customer support might be delayed.

Crossinx used manual backups or scripts for the internal infrastructure to protect their data. Using manual backups had many disadvantages for the company. First, it was difficult to orchestrate the backups from different data sources and types. Secondly, all backup and recovery processes were difficult to control and lacked transparency. The ideal solution that Crossinx needed was a centralized solution, with an easy-to-use interface and rich functionality. And one that would not break the bank at the same time.


Crossinx selected NAKIVO Backup & Replication as the new solution for protecting their IT infrastructure because the product met their requirements at an attractive pricing point. NAKIVO Backup & Replication protects not only virtual machines but physical servers as well. Also, NAKIVO Backup & Replication offers ease of access and management with an intuitive web interface. Lastly, NAKIVO Backup & Replication helps Crossinx reduce staff involvement and provides a transparent overview of the backup performance.

“The environment was deployed in the shortest possible time and without the involvement of any third-party specialists, which speaks to the ease and quality of NAKIVO Backup & Replication. Now, the product is running in a fully automated mode and does not require any additional configuration,” says Yurii Sakhnovych, IT Security Manager at Crossinx GmbH. “The thing that we appreciate the most is the ease of managing our backup assets. With a couple of clicks, a new virtual server can be added to the backup process, without the need to install any additional software.”

NAKIVO Backup & Replication performs consistent, image-based backups of Microsoft Hyper-V VMs. The product also allows Crossinx to perform Windows Server backup, ensuring data consistency of applications and databases. “The entire backup scope can be completed in a pretty short time. Of course, it depends on the server we want to back up. The fastest are backups of virtual servers, while backups of physical servers take longer. Usually, 10 minutes are needed to create a new recovery point,” says Yurii.

“The native integration with Microsoft Hyper-V is great and helps us protect our data every time we need to. The headache is gone when it comes to protecting critical servers,” says Yurii. “What we also enjoy is instant file recovery. For the recovery of only one 3MB file, we do not need to save 100GB partition and then find this file. We just choose the needed file and the recovery destination. The functionality saves a huge amount of time for us.”


NAKIVO Backup & Replication helps Crossinx protect Microsoft Hyper-V VMs and Windows servers. The product also provides a transparent overview of all backup jobs and, with an intuitive web user-interface, the IT team enjoy ease of access and management. With instant file recovery, the recovery of files has also never been easier. “Previously, we spent much time on backup administration, and the backups of physical servers were always a problem. Fortunately, we did not experience any serious crashes and data loss. Now, with NAKIVO Backup & Replication, we have an automated backup process that does not require constant oversight and management. Thus, our IT team can focus on further developing our IT infrastructure, knowing that our data is safe,” says Yurii.

About Crossinx GmbH

With a settlement volume of over EUR 25 euros and a growth rate of over 100 percent, Crossinx GmbH is the leading business network and the leader in the fast-growing B2B fintech market. The company supports over 350,000 companies in digitalizing their financial and business processes. Crossinx offers their customers flexible, scalable solutions for electronic invoice processing, EDI, and supply chain financing via their own network. Companies, their clients and suppliers can use Crossinx’s services worldwide, regardless of existing IT infrastructure and company size. For more information, visit