NAKIVO Improves Backup Reliability for a Maternity Clinic in Colombia

San Luis Clinic, a maternity and pediatric clinic in Colombia, improves backup reliability with instant verification functionality provided by NAKIVO Backup & Replication.

Business Challenge

San Luis Clinic aims to preserve the lives of women and children by providing high-quality, humanized, and reliable health services. San Luis Clinic has ISO 9000 certification, which allows the clinic to be recognized as one of the best health service providers in the area of Santander, Columbia. Nearly 117,00 children have been born at the San Luis Clinic.

The organization has three hosts with a total of 50 virtual machines. The entire IT environment is replicated to a secondary site with a two-host cluster. The main data consists of patient records, clinic history, and diagnostic images. There are also internal administrative processes, including files, network services, security services, and invoicing services. All of the clinic’s applications amount to nearly 10TB of data. The clinic operates 24/7, so downtime risk must be minimized. According to government regulations, patient data must be stored and archived for 20 years, thus losing this data would be absolutely disastrous for the clinic.

In the past, San Luis Clinic protected its virtual environment with another solution that was flash-based and when VMware stopped supporting that product, the clinic had to quickly look for an alternative. The clinic’s trusted advisor from ITCOL SAS recommended NAKIVO Backup & Replication. The IT team saw a demo and the solution matched all their criteria, so switching to NAKIVO Backup & Replication was an easy decision.


NAKIVO Backup & Replication is an easy-to-use, comprehensive data protection solution for virtual, physical, cloud, and SaaS environments. The solution includes many industry-leading features, including granular recovery, instant VM recovery, backup to cloud, backup to tape, installation on NAS, and much more. The solution offers a variety of installation options, including deployment as a pre-configured virtual appliance. “Thanks to the user-friendly web interface, the day-to-day management of NAKIVO Backup & Replication is a breeze. We are absolutely satisfied with the solution’s usability and the variety of installation options provided. For now, we installed NAKIVO Backup & Replication as a virtual machine, but NAS integration could also be interesting in the future,” says German Pinzón, IT Director at San Luis Clinic.

“NAKIVO Backup & Replication takes about two hours to back up the entire changes of one full working day in the clinic. We perform backup four times a day for the most critical VMs without any issues, while the other VMs are backed up one time a day every day. What we like most about the VM backup feature is that the functionality simply works, which is awesome. We have experienced no failed backup jobs so far,” says German.

Instant verification provides an automated way to test VM backups and replicas and get proof that those VMs are indeed recoverable. The automated verification of VM backups and replicas is performed in a matter of minutes and helps to protect users from bad backups or replicas that are not recoverable. “Thanks to the instant verification, we reduced the risk of having bad backups and not knowing about them. The functionality saves us time on backup administration as well, in comparison to our previous solution,” says German.

“We use granular recovery and instant VM recovery on a constant basis, as we did not have this functionality with our previous solution. Fast file recovery and full VM recovery is a huge time saver for the IT team, when someone deletes a file or an entire VM gets corrupted. Both features save us time and therefore money every day,” says German.


“With NAKIVO Backup & Replication, we stay calm, knowing that our data is always protected. The solution offered us great value in terms of usability, functionality, and pricing. Thanks to instant verification, we reduced the risk of having corrupted backups and improved backup reliability. In terms of backup administration, we saved time as well, because the product is automated and we do not experience any failures. Compared to what we were using previously, we have definitely saved time on backup management and gained peace of mind,” says German.

About San Luis Clinic

San Luis Clinic is a healthcare center focused on birth, maternity, and pediatric services for the northeastern region of Colombia. The clinic was founded in 1981 by three physicians and started operations on three floors with 72 hospital beds. Today, the clinic has grown to a complex of three buildings and more than 1,800 hospital beds. The organization is the most important maternity and pediatric center in the northeastern region of Colombia. For more information, visit