NAKIVO Receives Recognition in 2024 Gartner® Peer Insights™ Voice of the Customer Report

Sparks, Nevada, United States — November 26, 2025

NAKIVO has received recognition in the 2024 Gartner® Peer Insights™ Voice of the Customer for Enterprise Backup and Recovery Software Solutions report.

According to Gartner, “The ‘Voice of the Customer’ is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision-makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution.”

“Customer satisfaction is a central focus that drives every aspect of product development at NAKIVO,” says Bruce Talley, CEO of NAKIVO Inc. “We believe incorporating end-user feedback into our decision-making helps cement NAKIVO Backup & Replication as an outstanding solution in enterprise backup and recovery.”

In the report, 96% of end-users express willingness to recommend NAKIVO for enterprise backup and recovery software solutions. NAKIVO’s recognition includes an average rating of 4.8 out of 5 on Gartner® Peer Insights™ as of March 1, 2024, based on 427 reviews in the Enterprise Backup and Recovery Software Solutions market.

This latest recognition based on customer reviews is the second time NAKIVO has been listed in a Gartner Voice of the Customer report over the past 12 months. Such recognitions drive our unwavering commitment to excellence in product development and customer satisfaction.

Recent Customer Feedback

5.0 ★★★★★

“NAKIVO has given our team a big advantage in securing our data for our in-house cloud. It was very easy to set up and manage. Now, we’re able to do weekly audits that backup jobs are running and less regular audits that our recovery process works as intended. Using NAKIVO, we’d be able to have our entire business up and running in a different cloud within a few hours. The pricing is simple to understand and the buying and renewal process is very smooth.” — Director of IT, services (non-government) industry

RESOURCES

GARTNER DISCLAIMER

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Voice of the Customer for Enterprise Backup and Recovery Software Solutions 12 February 2024

ABOUT NAKIVO

NAKIVO is a US-based software vendor dedicated to delivering the ultimate backup, ransomware protection and disaster recovery solution for virtual, physical, cloud and SaaS environments. Over 27,000 paid customers in 182 countries trust NAKIVO to protect their data, including major companies like Honda, Cisco, Coca-Cola and Siemens.

Visit us at: www.nakivo.com

Connect on Facebook: www.facebook.com/NakivoInc

Join us on LinkedIn: www.linkedin.com/company/nakivo

NAKIVO Community Forum: forum.nakivo.com